Shipping & Returns
Return Policy for Coffee Shop Supply
Powered by Mr Lemonade Alternative Drinks Ltd
As a trusted supplier, we aim to ensure all our customers receive exceptional service and high-quality products. Please notify us of any returns you wish to make within 24 hours of delivery. For non-fault returns, we may request the customer to cover the return shipping cost.
Fresh items, including milk and sandwiches, are non-returnable and must be inspected thoroughly at the time of delivery. Any issues must be reported immediately to ensure quick resolution.
To initiate a return, please contact us at hello@coffeeshopsupply.co.
For any return inquiries, contact us directly at hello@coffeeshopsupply.co.
Damages and Issues
It is essential to inspect your delivery upon receipt. If any items are damaged, defective, or incorrect, please contact us immediately at hello@coffeeshopsupply.co.
Exceptions / Non-Returnable Items
The following items are not eligible for return:
- Perishable goods, such as fresh milk and sandwiches (must be inspected upon delivery).
- Custom orders (e.g., personalized or bulk-specific products).
- Opened or partially used items.
If you have any concerns about a specific item’s return eligibility, please reach out to us.
Refunds
Refunds will be processed after the returned items are received and inspected. If approved, the refund will be issued to your account unless otherwise agreed.
We are here to support your business needs and ensure a smooth supply process. For assistance, don’t hesitate to contact us.
